Privacy Policy

Who we are

ASV Phantom(“ASV Phantom”, “we”, “us”) operates asvphantom.com and provides automotive and property protection services across all seven emirates of the UAE, United Arab Emirates. This policy explains what information we collect through the website and how it's used.

Information we collect

When you submit the quote form on this website, we collect:

• Your name
• Your phone number
• Your vehicle or property details, if provided
• Any message you include

If you contact us via WhatsApp, phone or email instead, that conversation is subject to WhatsApp's or your phone/email provider's own privacy terms, not this policy.

How we use it

Quote form submissions are sent directly to our team and used solely to respond to your enquiry — to quote, schedule and carry out the service you asked about. We do not sell, rent or share your information with third parties for marketing purposes.

Website analytics

We use Google Analytics (GA4) to understand how visitors use this website, and Google Ads conversion tracking to measure which enquiries come from our ad campaigns. These tools use cookies and record anonymized usage data such as pages viewed and which button (WhatsApp, call, form) was clicked. This data is aggregated and is not used to personally identify you.

Data retention and security

Quote form submissions are sent over an encrypted connection to our private customer system, where only our team can see them. Submissions are rate-limited and checked for spam. We keep enquiry details only as long as needed to quote, carry out and follow up on your job, and delete them on request.

Your rights

You can ask us at any time what information we hold about you, request a correction, or ask us to delete it, by messaging us on WhatsApp at +971 55 827 9636.

Contact

Questions about this policy can be sent to us on WhatsApp at +971 55 827 9636.